Please read these terms and conditions of use carefully before using this website.

Welcome to our website energygenie.com.au. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern energygenie.com.au’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to energygenie.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

 

Amendment Of Terms

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and energygenie.com.au’s rights and obligations to each other.

 

Limitation Of Liability

It is an essential pre-condition to you using our website that you agree and accept that energygenie.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Competition And Consumer Act

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), energygenie.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

 

Disclaimer

To the fullest extent permitted by law, energygenie.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to and gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

 

Energy Cost Estimates Disclaimer

Household estimations are based on the information provided and the current rates with the Retailer’s special offer including any applicable pay on time discounts. You are responsible for ensuring that information you provide is accurate and complete, as this will affect your results.

We provide an indicative estimate as a guide only, because:

  • You may use different amounts of energy at different times of the year which would change the total cost of a bill.
  • Energy rates could change during the term of the Agreement.
  • Tariff Reform is a mandate in Victoria and the local Distributor could transition you to a new Tariff.

Whilst all care has been taken with the build of this tool to ensure accuracy, we cannot guarantee that the functioning of this website and/or tool will be uninterrupted or error-free. You should make your own enquiries about energy plans that are suited to your needs and not rely on this tool.

 

Website Disclaimer

The information contained in this website is for general information purposes only and is provided by energygenie.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of energygenie.com.au. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, energygenie.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Copyright, Trademark And Restrictions Of Use

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

energygenie.com.au expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

We may use information you submit to use for the purpose of improving our services or programs. Utilisation of this information by us does not grant you any right to any commissions and or royalties. You will grant us a world-wide non-exclusive licences for the use of this information.

 

Exclusion Of Competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they are business users or domestic users, then you are a competitor of energygenie.com.au. energygenie.com.au expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then energygenie.com.au will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. energygenie.com.au reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.

 

Links To Other Websites

energygenie.com.au may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between energygenie.com.au and the owners of those websites. energygenie.com.au takes no responsibility for any of the content found on the linked websites.

energygenie.com.au’s website may contain information provided by third parties for which energygenie.com.au accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

 

Whole Agreement

These terms and conditions represent the whole agreement between you and energygenie.com.au concerning your use and access to the energygenie.com.au website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

 

Exclusion Of Unenforceable Terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

 

Jurisdiction

This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and Energy Genie that results in litigation then you must submit to the jurisdiction of the courts of Victoria, Australia.

energygenie.com.au is owned and operated by
Ferguson Energy Consulting Services Pty Ltd (ABN 29 127 790 809)
701/585 Little Collins St
Melbourne Victoria
Australia 3000